Refund policy
Refund Policy
Last Updated: July 10, 2026
At CoreFit™, we want you to shop with confidence. If you're not completely satisfied with your purchase, we're here to help.
Returns
You may request a return within 30 days of receiving your order.
To be eligible for a return:
- The item must be unused and in its original condition.
- The item must be returned in its original packaging.
- Proof of purchase or your order number is required.
Items returned without prior approval may not be accepted.
Non-Returnable Items
The following items cannot be returned:
- Gift cards
- Final sale or clearance items (if applicable)
- Products damaged through misuse or normal wear and tear
Refunds
Once we receive and inspect your returned item, we'll notify you of the status of your refund.
If your return is approved, your refund will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.
Damaged or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.
Please include:
- Your order number
- Photos of the item
- A brief description of the issue
We'll work with you to resolve the problem as quickly as possible.
Order Cancellations
Orders can only be canceled before they have been processed or shipped. Once an order has been shipped, it cannot be canceled and must follow the return process.
Return Shipping
If the return is due to a defective or incorrect item, CoreFit™ will cover the return shipping costs.
For all other approved returns, the customer is responsible for return shipping costs unless otherwise stated.
Contact Us
If you have any questions about our Refund Policy or would like to request a return, please contact us:
CoreFit™ Customer Support
Email: support@corefit.com
We aim to respond to all inquiries within 24–48 business hours.